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  • RTA digital revenue 2025 reached AED5.3 billion, a 20.6 percent rise on the prior year.
  • Customers completed more than 628 million transactions across six digital channels during the year.
  • Digital channel adoption hit 96 percent while the customer happiness index reached 98 percent.
  • The RTA Dubai app drew 1.2 million active users and 68 million annual visits.

RTA digital revenue 2025 reached AED5.3 billion, a 20.6 percent rise over the previous year. Customers across Dubai completed more than 628 million transactions through digital channels in 2025. Digital channel adoption reached 96 percent, showing how residents now trust online government services. The authority offers 105 services through six channels, giving you many ways to pay. Customer happiness with these Dubai RTA digital services stood at 98 percent during the period.

RTA chief Mattar Al Tayer described the year as a move beyond basic service digitisation. He said the authority now builds an integrated ecosystem powered by data and artificial intelligence. Speaking on the results, the director-general pointed to a clear plan for the future. “The next phase will focus on expanding the use of AI,” he said about service design.

Apps lead the RTA digital transformation 2025

Smart applications drove much of the growth across the authority’s services during the year. The RTA Dubai app surpassed 1.2 million active users by the close of 2025. Annual visits to the app reached 68 million, a 144 percent jump from 2024. Users also sent 48 million enquiries and journey planning requests, up 48 percent year on year. The authority launched 18 new services on the app to match what customers needed.

RTA digital channels’ revenue grew as more residents moved away from traditional service counters. The website carried 11 million transactions across 103 services, with happiness at 96 percent. Smart kiosks handled more than one million transactions, a 17.3 percent rise from 2024. Revenue from those kiosks passed AED425 million, climbing more than 11 percent year on year. The WhatsApp channel offers 16 services, with parking ticket reservations earning AED21.7 million online. Each channel adds to RTA digital revenue in 2025 in its own small, steady way.

How RTA digital channels’ revenue keeps climbing

The virtual assistant Mahboub expanded to 32 interactive services under the Services 360 Plan. RTA also launched the Madinati tool on WhatsApp using computer vision and generative AI. From my standpoint, this steady rollout shows a clear and practical digital strategy at work. The authority scored 94 percent on the Digital Maturity Index, the highest in Dubai. It also won two Global Business Tech Awards for the RTA Dubai app and S’hail.

The authority delivered 48 of 74 digital services under the wider Services 360 Policy. RTA added 14 services to the S’hail app under the Mobility in Dubai channel. It also enhanced 23 services on Dubai Now and upgraded 21 services on Invest in Dubai. These steps explain why RTA digital revenue 2025 climbed so sharply across the full year.

RTA digital revenue 2025 reflects a wider smart city push

RTA digital revenue 2025 reflects Dubai’s broader plan to lead among the world’s smart cities. For you, the shift means faster payments, fewer counter visits, and clearer service tracking. Dubai residents now reach most government transport tasks from a phone within a few minutes. The RTA digital transformation 2025 gives other government bodies a clear standard to follow. As these services grow, you can expect more AI tools across every RTA channel soon. Dubai now treats digital access as the default route for transport payments and permits. For anyone living or working here, these tools save time on routine official tasks.

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6G band in the UAE

The case for the 6G band in the UAE rests on a small number: two to five percent. That is how far an Upper 6 GHz signal falls behind today’s 3.5 GHz C-band in reach. The modelling covered city centres, towns, suburbs and open country. Higher frequencies normally travel less far, and shorter reach normally means more towers. A gap this narrow points the other way. An operator can hang the new radios on masts and rooftops it already owns.

The figure comes from a white paper titled “The Golden 6 GHz Band.” Four names sit on it: TDRA, the telecoms regulator, e& UAE, Khalifa University of Science and Technology, and NYU Abu Dhabi. Its release comes with a decision to move the 6G band in the UAE out of trials and into commercial service. The industry calls it the golden spectrum.

Where the threefold figure comes from

Two gains sit behind the headline claim, and they multiply. The first is a gain in spectral efficiency of about 1.5 times. It comes from a 256TRX Giga-MIMO antenna array, which has far more transmit and receive paths than a standard 5G unit. Beamforming and scheduling across the array do the rest. This gain holds regardless of the channel width. The second is width itself. Set 200 MHz of Upper 6 GHz spectrum against a 100 MHz C-band carrier and the channel doubles. One and a half times two comes to roughly triple the capacity per cell. The authors say the result lines up with work by independent analysts.

Coverage comes out of the same hardware. Signals at higher frequencies lose strength faster, and the array’s beamforming makes up for the loss. In the hardest case the team modelled, indoors in a dense city, reach stays within about three percent of C-band.

A caveat travels with every figure. The results come from models, not field tests, and rest on assumptions the paper lists. Live performance, it says, will depend on where the radios go, which spectrum they get and what the devices can do. Bayan Sharif, provost of Khalifa University, called the 1.5 times gain “achievable under well-conditioned assumptions.” The method went out with the findings, he said, so others could check the work.

Business Intelligence & News

  • Meta One in the UAE brings paid tiers from Dh5.99 to Dh1,199 a month across WhatsApp, Instagram, Facebook, and Meta AI.
  • Core versions of all four apps stay free, with subscriptions adding features and heavier AI usage on top.
  • Entry plans start at Dh5.99 for WhatsApp Plus, while creator and business bundles climb into the hundreds.
  • Meta reports more than 15 million subscriptions and trials worldwide, with Edits and AI glasses features still to come.

How regulation shaped the 6G band in the UAE

Policy moved before engineering on the 6G band in the UAE. In 2023, the World Radiocommunication Conference identified 6425 to 7125 MHz for mobile service across ITU Region 1. The Telecommunications and Digital Government Regulatory Authority (TDRA) moved earlier than most of its peers and wrote the whole range into its national frequency plan. Within it, e& UAE holds 6425 to 6775 MHz, as much as 350 MHz in one unbroken block.

With the allocation settled, the operator committed to a commercial Giga-MIMO deployment built for peak downloads of 10 Gbps. Launch is planned between July and December 2026. Tariq Al Awadhi, TDRA’s executive director of spectrum affairs, drew the line himself: “Regulatory certainty is what turns research into infrastructure.”

Money follows the coverage result. The white paper treats Upper 6 GHz as a capacity layer laid over e& UAE’s current 5.5G network. It shares towers, rooftops, power and transport links, and backhaul gets an upgrade where needed. Fewer new sites can mean a lower cost for each bit carried as demand grows. Marwan Bin Shakar, chief technology officer at e& UAE, framed the customer side as higher speeds, more capacity and a steadier connection in crowded areas.

What the network is meant to carry

The paper groups planned uses under three headings: Connect Home, Connect Industry, and Connect Consumer and Vehicle. Those cover home broadband delivered over the air at speeds close to fibre, heavy-bandwidth uses for companies and public bodies, AI-driven services in the home, and connected cars.

The work extends earlier UAE research, including TDRA’s national 6G roadmap and two e& UAE papers written with the same universities. TDRA has described the band as a resource for 5G-Advanced services and a foundation for 6G. Abroad, over 60 companies, from operators and vendors to chipset suppliers and device makers, have signed a GSMA statement on the band’s readiness.

One piece sits beyond any operator’s control. A band is only useful to people whose phones and routers can tune to it. TDRA plans to add Upper 6 GHz, known in standards as n104, to national type-approval rules, with the first devices due from September 2026. How fast those handsets reach shop shelves will decide when the 6G band in the UAE turns from a modelled result into something a customer can measure.

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