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Rami Al-Saadi

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PUBLISHED BY ICN PRESS

  • DEWA launched agentic AI across its website, smart app, and internal employee platforms.
  • The rollout targets service design, customer experience, quality checks, and testing operations.
  • Rammas, DEWA’s AI assistant, has answered over 13 million customer inquiries since 2017.
  • The move supports the UAE Strategy for Artificial Intelligence 2031 and national digital goals.

DEWA launched agentic AI across its digital platforms to reshape how you receive public services. The utility deployed this technology on its website, smart app, and internal employee systems. Dubai Electricity and Water Authority now ranks among the first utilities worldwide to reach this stage. Its leaders followed directives from Dubai’s ruler to widen AI use across government work. You gain faster service, cleaner design, and steadier quality through these new AI agents. The agents help designers build components and flag any work falling outside the approved standards. This work cut production and review time and lifted design consistency by around 80 percent.

Saeed Al Tayer runs the authority as its managing director and chief executive officer. He said AI now serves as “a core component of its operational and service infrastructure.” The chief executive called the rollout a milestone in redefining public services during the AI era. You now reach these services through an integrated system linked to global AI platforms. These changes support the UAE Strategy for Artificial Intelligence 2031 and long-term national goals. Officials built the digital groundwork early, so they acted fast once the directives arrived. DEWA also became the first UAE government body to adopt Microsoft Copilot for workplace tasks.

How DEWA launched agentic AI across its services

Rammas AI assistant sits at the center of this customer-facing push by the utility. The utility first launched this virtual helper in 2017 to answer everyday customer questions. It now runs on GPT-4o and pulls real-time answers directly from the DEWA website. Since its 2017 start, Rammas has handled over 13 million inquiries across DEWA’s channels. The AI agents also power DEWA’s Testing Centre of Excellence behind the digital scenes. There, agents write test plans, run checks, and produce full reports without manual steps. This work raised test verification efficiency by about 85 percent across DEWA’s digital channels. Quality on those channels climbed by as much as 93 percent after the rollout. DEWA launched agentic AI with a clear focus on governance, security, and user privacy. The authority supports this build with an Agent Development Kit for its internal teams. This kit lets staff scale agentic AI while they still follow strict security rules. From my standpoint, this careful setup matters more than the raw speed gains alone.

What agentic AI means for your daily service

You benefit when a public utility guards your data as it speeds up service. The rollout also feeds Dubai’s wider plan to lead in AI and future technology. Dubai Electricity and Water Authority plans to widen these tools across more secure platforms. The utility ties each step to the UAE Centennial 2071 and its long horizon. DEWA launched agentic AI not as a one-off, but as a lasting operating model. Its early planning shows how public bodies can move quickly once leaders set direction. You should watch how these AI agents reshape bills, accounts, and daily support next. For now, DEWA launched agentic AI at a scale few utilities have matched globally. The next phase will test whether these gains hold as more services move online. Your experience with DEWA should feel faster and simpler as agentic AI keeps growing.

About DEWA

Official Website: https://www.dewa.gov.ae/en/

The Dubai Electricity and Water Authority (DEWA) is the government-owned utility responsible for electricity and water supply in Dubai. It plays a central role in powering the emirate’s economic growth, infrastructure, and sustainability initiatives.

Strategic Role:

  • Infrastructure Backbone: Ensures reliable energy and water for residential, commercial, and industrial demand
  • Clean Energy Leadership: Drives large-scale projects like the Mohammed bin Rashid Al Maktoum Solar Park
  • Monetization Model: Regulated utility with stable, recurring revenue and strong state backing
TAGS
  • AI Agent, AI apps, AI Skills, AI Tools, DEWA, Government, UAE

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how to build discipline
  • Entrepreneur

How founders build discipline depends on system design, not personal willpower. Many people frame discipline as a fixed trait. They believe a person either has it or does not. The evidence points elsewhere. Discipline usually reflects the environment around a choice. It rarely reflects the character of the person making it. For a founder, that gap matters. A company runs on thousands of small choices made under pressure. The design of a day, a calendar, and a workspace shapes what a founder does next. Small structural choices carry more weight than raw effort.

How Founders Build Discipline Without Relying On Motivation

Willpower is a limited resource. It drains as the day goes on. Strong morning plans often fall apart by evening. A founder who runs on motivation loses focus once fatigue sets in. Structure works another way. A system holds a decision in place no matter the mood or the hour. This idea sits at the core of disciplined entrepreneurship. A repeatable process replaces the daily argument with oneself. The founders who last are not more motivated than their peers. They have removed the moments where motivation gets tested. Motivation feels reliable in the moment. It is not. A plan written on a calm morning survives a hard afternoon far better than a promise made under stress.

Cutting The Decision Fatigue Founders Face Every Day

Decision fatigue means the drop in judgment after many choices. The decision fatigue founders face builds fast. Each open question pulls attention from the next. One fix is to decide ahead of time. A founder maps annual goals once. Then a weekly review sets the priorities. This turns hundreds of daily debates into plain execution. Strong founder productivity habits often come down to this one move. Deciding early guards the energy a leader needs for real work. The daily habits of successful founders show fewer open choices, not more effort.

Replace Weak Habits, Do Not Ban Them

Business discipline also depends on how a founder treats weak habits. Force rarely works for long. A better method swaps the weak habit for a workable one. Then the founder improves that swap over time. Say a leader checks metrics every hour under stress. One scheduled review can take the place of that pattern. Small, staged trades outlast sudden bans. The goal is not instant perfection. It is steady movement toward a better default. Each swap should feel easy to repeat. If it feels hard to sustain, it will not hold. Founders build lasting change through small wins, not through pressure.

The Case For Boring Systems

Good systems rarely feel thrilling. That is the point. A routine full of novelty is not truly a routine. Some founders chase new tools, methods, and frameworks. They mistake motion for progress. Plain, steady execution compounds in a way flashier work cannot. This is where how founders build discipline shows from the outside. The work looks dull and repetitive. Under it sits a set of choices made once and followed without argument. Over months and years, that structure divides the founders who ship from the ones who stall. In the end, how founders build discipline is a question of design, repeated until it holds.

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Oura IPO Arrives
  • Oura

The Oura IPO gives you a clear read on how fast the smart ring market has changed. Oura filed to go public on September 3. The Finnish company built its name on sleep and health tracking, and the numbers show the payoff. Revenue nearly doubled to $1.21 billion for the nine months ending June 30. Oura sold 3.6 million rings over the past year. It now counts around 5 million paid members. The filing follows the launch of the Oura Ring 5, the slimmest and lightest model the company has made.

Early estimates put the offering near $2.5 billion, with a planned listing on Nasdaq. That scale tells you something simple. A product once seen as niche now carries the weight of a public company. The Oura IPO puts that shift in plain numbers.

Why the Oura IPO matters to buyers

Here is what affects you. Competition tends to lower prices and speed up feature releases. More rivals usually means faster upgrades and better value for the ring on your hand. Oura led the smart ring market for years, but rivals are arriving from every direction, each with its own angle. French company Circular says its next ring will let you tap to pay. Chinese company RingConn released a ring this year with haptic vibrations, small buzzes you feel on your finger. That shift changes what a ring can do.

The money behind the challengers

Indian company Ultrahuman raised $70 million this week, with backing from Qualcomm’s venture arm. Ultrahuman wants to build a ring running software on the device itself. Over time, the company says that could power AI features and even games. As a smart ring maker, Ultrahuman is aiming well past sleep scores. Backing from a chip giant like Qualcomm shows the goal is serious.

The Ultrahuman Ring Pro shows the plan in hardware. Priced at $479, it starts shipping in the US in mid-September. It carries a redesigned heart-rate sensor built to read cleaner signals while you sleep. A new dual-core processor, a chip with two cores, handles more accurate data and more work on the device.

The Ring Pro also comes out of a legal fight. Ultrahuman’s US business stalled in October 2025 after the US International Trade Commission ruled for Oura in a patent dispute. The ruling blocked the company from importing new ring inventory. So Ultrahuman rebuilt the Ring Pro with a new form factor to work around Oura’s patent.

Payments, screens, and the race ahead

Circular plans its Ring 3 series for early next year, with a Pro model and a Slim option. Both rings include an NFC chip, the same tap-to-pay tech in your phone, for contactless payments. They also add on-finger vibrations for silent alarms, reminders, and health alerts.

The direction is easy to see. Smart rings were once sold on the idea of stepping away from a screen while keeping tabs on your health. For years, a ring felt lighter than a smartwatch, easy to forget on your finger. That quiet appeal could fade if rings keep adding screens and buttons. Now the race is about how many phone-like features fit inside a two-gram titanium band. Some rings already carry screens, like the Pebble Halo, sold in India for now. Others promise touchpads, like the Dreame Ring. The Oura IPO lands in the middle of this rush.

What Oura Ring alternatives offer now

Shopping for Oura Ring alternatives now means more real choice. Buyers hunting for the best smart rings in 2026 can weigh payments, vibrations, and on-device software against Oura’s tracking. The Oura IPO does not settle the contest. It raises the stakes for every smart ring maker trying to lead. For you, more competition tends to mean more features and better prices ahead.

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OpenAI GPT-6 Astra
  • GPT-6 Astra

GPT-6 Astra is OpenAI’s new frontier model, and its arrival brings two questions to the center of the AI market: what these systems can do, and what they cost to run. OpenAI describes Astra as its most capable and most aligned model so far. Access opened first to a limited set of organizations, then widened to paid users across ChatGPT Plus, Pro, Business, and Enterprise. The GPT-6 Astra release date fell in early September, with a limited preview ahead of broader access.

Developers can reach the model through the OpenAI API, Microsoft Azure, and Amazon Bedrock. The company built Astra for long, multi-step work rather than short chat. That design shows in the strongest gains, which sit in GPT-6 Astra computer use. OpenAI says the model can fill out online forms, update customer records, organize a calendar, run research, and draft summaries inside a user’s email or document editor. The aim is a system that finishes tasks, not one that only answers questions.

Business Intelligence & News

  • OpenAI’s advertising revenue reached a $1 billion annualized run rate, the company said.
  • The ad business is about 200 days old and now runs in more than 40 countries.
  • Self-service buying is expanding to India, Europe, the Middle East, and North Africa.
  • The push comes as OpenAI prepares to go public and defends an $852 billion valuation.
  • AI & TOOLS

What the GPT-6 Astra benchmarks show

The GPT-6 Astra benchmarks published by the company are aggressive. OpenAI says the model saturates FrontierMath Tier 4 at close to 98 percent, reaches 99.9 percent on ARC-AGI-3, and scores 100 percent on ExploitBench. Both the math and reasoning tests were designed to stay ahead of AI systems, so results this high point to a real step up. One caveat matters here. The ARC-AGI-3 score used a general-purpose setup that preserved the model’s reasoning and managed long context, so it is not a clean match with every earlier figure.

Independent testing gives a more measured read. Artificial Analysis found Astra roughly level with its predecessor on overall intelligence, and behind Claude Fable 5.1 on general reasoning, while gaining on coding at lower cost.

On computer-use speed, OpenAI reports a higher score on the OSWorld 2.0 test in about 47 percent less time per task than the prior model, GPT-5.6 Sol. For firms weighing automation of desk work, time per task can weigh as much as raw accuracy.

Cost and cybersecurity set the real test

GPT-6 Astra pricing is where the tradeoff shows most clearly. Standard rates run at 10 dollars per million input tokens and 50 dollars per million output tokens, about 2.5 times the prior flagship’s 4 and 20 dollar rates. OpenAI notes that Astra often uses fewer tokens for similar work, which can offset part of the higher rate. Whether that holds depends on the task. The number worth tracking is cost per finished result, not the headline token price.

On safety, Astra is the first OpenAI model to reach the Critical level for cybersecurity under the company’s internal framework. OpenAI says the model can find unknown security flaws and build ways to exploit them across well-defended systems without a person guiding each step. To limit misuse, the company restricts the most advanced exploit abilities and adds production safeguards. It also flagged a weakness in how well its monitors can read the model’s reasoning under pressure, and named that as open work.

The wider shift is about where value moves. As frontier models take on full tasks rather than single answers, the market question moves from capability alone to capability set against cost and risk. The OpenAI GPT-6 Astra release, arriving alongside strong models from rival labs, brings that calculation into the open for enterprise buyers.

  • 4 min read

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